Privacy and help
Last updated [DATE]
What does Diiwaan read?
Only SMS from your mobile-money providers, on your phone. It keeps the amount, time and who, never the whole message, and sends none of it to us.
What is on your server?
Your phone number, name, plan, devices and records of plans you paid for, so your plan follows you. Not your payments.
Why do codes come by WhatsApp?
We send login codes and receipts through WhatsApp (Meta) or SMS. They receive your number and the message, nothing else.
How do I delete my account?
In the app: More → Account → Delete my account. Without the app: use the delete form on this site. Delete my account
How do I contact you?
Email [support email]. Never send your PIN.